Trouble signing in
What to try when you cannot get into your account.
Use the method you signed up with
If you created your account with Google or Facebook, use that same button — there is no separate Splirg password on your account. Trying to sign in with an email and password will not work.
Check the email address
An account is tied to one address. If you have more than one, you may be trying the wrong one.
Never confirmed your email
If you signed up but never clicked the confirmation link, find that email and click it. Check spam.
Forgotten password
Use Forgot password. Enter your email and we send you a one-time link to set a new one. The link works on any device, so you can ask for it on your laptop and open it on your phone.
Setting a new password signs you out everywhere else, which is what you want if you think someone else got in.
If nothing arrives, the address may not have an account on it, or you may have signed up with Google or Facebook — in which case there is no Splirg password to reset.
Still locked out? Contact support and tell us the email address on the account.
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